IVR for Call Center

Interactive Voice Systems are effective way to reduce workload of Call Center agents.

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In News

2019-03-14

By:Aivis Olsteins

IVR Builder Introduction - Next Steps

IVR Builder tutorial #2 - add a playback functionality to simple Voice Mail system

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In News

2019-03-07

By:Aivis Olsteins

How to quickly build your own simple voice mail responder

Here is simple example what you can do with IVR builder. We start from simple voice mail.

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In News

2019-02-27

By:Aivis Olsteins

Announcing IVR Builder

It is finally here: easy to use yet powerful IVR building service for everyone

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In News

2019-02-22

By:Aivis Olsteins

Intelligent Interactive Voice Response

IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implemented

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In News

2019-01-25

By:Aivis Olsteins

Usecase: Phone based Donation service

This usecase explains how we set up automated payment collection service for a charity

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In News

2018-02-20

By:Aivis Olsteins

Payment Authorization by Phone

Automated, IVR-driven telephone system for credit card proessing with authorize.net

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In News

2017-03-03

By:Aivis Olsteins

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