Digital network background

CREATE YOUR OWN INTELLIGENT VOICE AGENT TEAM

Automate Customer Conversations Across Every Channel, Instantly and Seamlessly.

AI

AI Agents

Intelligent AI agents

Cloud Platform

Scalable infrastructure solutions

SIP Trunking

Enterprise voice communication

API Integration

Connect with your systems

Security Solutions

Protect your communications

24/7 Live Support

Always here to help you

OUR EXPERTISE AREAS

We specialize in providing comprehensive telecom solutions tailored to your business needs

AI

AI VOICE AGENTS

Our high-speed, high-quality voice agents are designed to handle any call volume and complexity.

TELECOM BILLING

Our telecom billing services provide real-time insights into your call center operations, helping you optimize performance and reduce costs.

SMS AND VOICE

Smart messaging and voice solutions that help you connect with customers through automated and personalized communications.

OUR CLIENTS

We've helped numerous businesses transform their telecom operations with our solutions

Billing

Digital telecom billing platform for enterprise clients with advanced analytics and reporting

Wholesale Carriers

Interconnection solutions for telecom carriers with global reach and high reliability

Contact Centers

Advanced contact center solutions with AI-powered routing and analytics

Virtual Number Providers

Global virtual number infrastructure for telecom service providers

Automated Service Activations

Self-service platform for rapid telecom service provisioning and activation

Integrations

Seamless connectivity with third-party platforms and enterprise systems

Trusted by leading companies worldwide

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CLIENT TESTIMONIALS

Don't just take our word for it - hear from some of our satisfied customers

"DataTechLabs is a perfect partner for us. Today telco is changing market and this is perfect partner for any challenge to come in the future."

Samag Alvorado

CTO of Telinkcom

"Thank you very much for the excellent support. Always helpful and professional."

Anita Kerestenji Mikic

Owner of Primo Teh

WHY CHOOSE US

We provide innovative telecom solutions that help businesses transform their communication infrastructure

High-Speed Voice Agents

Our high-speed, high-quality voice agents are designed to handle any call volume and complexity.

Telecom Billing

Our telecom billing services provide real-time insights into your call center operations, helping you optimize performance and reduce costs.

SMS and Voice Traffic

Smart messaging and voice solutions that help you connect with customers through automated and personalized communications.

Exceptional Experience

We have a team of experienced telecom professionals who are dedicated to providing the best possible service to our clients.

Telecom solution dashboard

Transform Your Communication

Our platform is designed to evolve with your business needs, providing scalable solutions that grow alongside your company. Experience the difference that comes with a dedicated telecom partner focused on your success.

Learn More

MILESTONES WE ACHIEVED

Our journey of innovation and growth in the telecom industry

1999

The idea for the company was born out of a need to build a billing system for a local calling card operation. The first working prototypes were developed later that year.

2001

Began offering hosted VoIP billing services to international customers.

2004

Significantly expanded operations to provide a wide range of hosted VoIP services. Introduced VoIP switching services based on the H.323 protocol and established a presence in the Middle East, Asia, and the US.

2006

Launched a suite of ArrowBilling-branded VoIP products and added SIP services, enabling support for virtually every type of VoIP service.

2009

Released the 2.X series of ArrowBilling software.

2013

Shifted focus to specialized and custom-built scalable telephony projects, including the development of a two-factor authentication service for large enterprises.

2017

Transitioned Arrow products into the new SAARA brand and expanded the portfolio to include SMS solutions.

2019

Introduced the first version of the BuildIVR platform, which was used by many companies in the telecom industry.

2025

Introduced Voice AI Agent solutions, further broadening the company's product and service offerings.

Aivis Olsteins

Aivis Olsteins

Founder

Founded in 1999

With over 30 years of industry experience, Aivis Olsteins is the founder and current CTO and co-owner of DataTechLabs.

Throughout the company's evolution, he has played a key role in every stage of its development. Aivis brings extensive expertise in telecom networks, databases, large-scale data processing, and other advanced technical fields.

His career began in 1992 as a System Engineer in cable TV operations, followed by serving as CTO of a cable TV company from 1994 to June 1996, and then as Technical Advisor to a major telecommunications company until the end of 1999. In 1999, he established DataTechLabs. Additionally, from 2012 to 2018, Aivis was a member of the Supervisory Council at SAF Tehnika, a publicly listed developer and manufacturer of microwave equipment.

RECENT BLOG POSTS

Insights and updates from our telecom experts

Case Study: Global Communications Company

Case Study: Global Communications Company

A leading communications company used our cloud Voice platform to send 30 million OTP calls per month to their customers, resulting in cost reduction and incrased conversion

Read Article
Bridging The Delay Gap in Conversational AI: The Backpressure Analogy

Bridging The Delay Gap in Conversational AI: The Backpressure Analogy

Conversational AI struggles with the time gap between text generation and speech synthesis. A “backpressure” mechanism, akin to network data flow control, could slow text generation to match speech synthesis speed, improving user interaction.

Read Article
How Voice AI Agents Can Automate Outbound Calls and Unlock New Opportunities for Businesses: A Deeper Dive

How Voice AI Agents Can Automate Outbound Calls and Unlock New Opportunities for Businesses: A Deeper Dive

AI voice agents transform healthcare scheduling by reducing costs, administrative tasks, and no-shows. They offer 24/7 service, multilingual support, proactive reminders, and valuable insights, improving efficiency and patient experiences.

Read Article

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DataTechLabs: Professional Telecom Solutions