Payment Authorization by Phone

Automated, IVR-driven telephone system for credit card proessing with authorize.net

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In News

2017-03-03

By:Aivis Olsteins

API to send voice call via VoIP to multiple recipients

In this post we discuss how to send SIP call to many recipients at a time with only one request and get the result report.

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In News

2018-05-02

By:Aivis Olsteins

Use case: Voice call broadcast with prerecorded and text-to-speech (TTS) messages

Simple method of sending voice calls via API without needing to know SIP protocol details

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In News

2018-05-01

By:Aivis Olsteins

Usecase: After Sales Follow up Call

Another usecase of scriptable telephony engine - an outgoing call.

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In News

2018-03-21

By:Aivis Olsteins

Usecase: One time password generator for application security

Username and password is no longer secure. Enter two-factor authentication.

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In News

2018-02-28

By:Aivis Olsteins

Usecase: Phone based Donation service

This usecase explains how we set up automated payment collection service for a charity

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In News

2018-02-20

By:Aivis Olsteins

Building script driven Telephony engine

IVR requirements have become so complex that to solve them sometimes you need to write customized scripts.

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In News

2018-02-18

By:Aivis Olsteins

Adding SMS to Voice

We are adding SMS support to our SAARA platform, beta testing available

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In News

2017-05-22

By:Aivis Olsteins

Voice API with SIP routing and carrier registration

Continuing discussion of Voice telephony API. Setting up carriers with SIP-specific attributes.

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In News

2018-05-08

By:Aivis Olsteins

Two factor authentication API with phone call

Text message is by far most popular method for doing two factor authentication by phone call. But here are some situations where this is not possible and ways to solve it.

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In News

2018-05-15

By:Aivis Olsteins

API voice call with SIP Identity and Privacy headers

Most carriers now required properly set SIP Identity and Privacy headers. Here is how to set them in the API call.

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In News

2018-05-23

By:Aivis Olsteins

Use case: automated voice call with users response on multiple choices

API can do more than just to play a voice file to the user. Here is an example of interactive voice menu with results collection.

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In News

2018-05-25

By:Aivis Olsteins

Voice Callback via API

API can be used in the applications like outbound call centers and callback

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In News

2018-05-28

By:Aivis Olsteins

Sending Two Factor Authentication (2FA) codes by SMS API

SMS text is still preferred and easiest way to send Two Factor Authentaction credentials. Here is how to do it with API.

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In News

2018-07-31

By:Aivis Olsteins

Voice API call with SIP UPDATE message

Some carriers may request that the callers update their SIP sessions at specific intervals

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In News

2018-08-01

By:Aivis Olsteins

Using RESTful API to send text messages

Discussing practical implementation of letting your clients send text messages via your own RESTful API

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In News

2018-11-01

By:Aivis Olsteins

Intelligent Interactive Voice Response

IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implemented

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In News

2019-01-25

By:Aivis Olsteins

Writing an IVR Script

Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.

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In News

2019-03-15

By:Aivis Olsteins

Text to Speech vs Prerecorded Messages in IVR

There are pros and cons using TTS or prerecorded messages in Interactive Voice Response systems

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In News

2019-03-18

By:Aivis Olsteins

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