Use case: Telecoms
Our platform has been desinged with Telecoms as primary users from very start. We have been serving countless operators, large and small for almost two decades already.
Offer your customers a range of value added services through our platform: it can be a two way SMS communication for logistics company, or toll free SMS for customer contacts center, or SMS or Voice based One Time Password system for your banking sector customers.
Optimize your costs with our AI-assisted routing system, which can analyze large number of input data to suggest best voice call routes to maximize user satisfaction and profit.
Telecoms
Add value added services to your existing product portfolio. Leverage on your market knowledge and quickly meet your customers growing expectations.Use case highlights
- - SIP trunking
- - SMS enabled DIDs
- - Flexible IVR
How it works?
Users are now able to reply to the SMS sent out to them
What You Need?
The responses can be stored in the database for later analysis, immediate reply or forwarded to your system immediatelly
Two way SMS number or SMS-enabled DID number
Carrier to terminate SMS
What are the Benefits to Your Customer?
Possibility of 2way SMS communications with recipients
Automation of their backend communication processes
What are the Tools We Provide You?
A Cloud Based Turnkey platform for SMS DID number provisioning
Billing of DID numbers based on the CLI and destination of the message
Flexible and Intelligent Two way SMS Routing
Reporting and Analysis Tools
How it works?
Like regular DID numbers, but these can also receive SMS
Recipient of SMS sees real CLI of sender
What You Need?
SMS enabled DID number
Carrier to terminate SMS
What are the Benefits to Your Customer?
Possibility of 2way SMS communications with recipients
Automation of their backend communication processes
What are the Tools We Provide You?
A Cloud Based Turnkey platform for SMS DID number provisioning
Billing of DID numbers based on the CLI and destination of the message
Flexible and Intelligent Two way SMS Routing
Reporting and Analysis Tools
How it works?
Create, modify and test your IVR process script. It is freely configurable and comes with many modules
Features extensive logic based on Caller ID, Called number, date and time, and many other factors.
Can process DTMFs, play prerecorded messages and text-to-speech, record voice messages, send SMS and emails
NEW: Now can process Credit Card payments online (see PayIVR)
What You Need?
An optional DID number. If you do not have any, please ask us
For Credit Card authorization: an account with Authorize.net
What are the Benefits to Your Customer?
High degree of automation, less manual work
Seemless integration with existing systems via APIs
What are the Tools We Provide You?
A Cloud Based Turnkey platform for processing of IVR scripts
Reporting and Analysis Tools
How it works?
An intelligent, multi code and cost calculation based Voice and SMS routing engine
Coming soon: An AI assisted routing for better profits
What You Need?
An SIP infrastructure. Ask us if you dnt have any yet.
What are the Benefits to Your Customer?
More cost-efficient routing, better quality by selecting most appropriate routes
What are the Tools We Provide You?
Billing of DID numbers based on the CLI and destination of the message
Reporting and Analysis Tools
An API access to retrieve routes for use in external systems
