Use case: Corporate
Be in control of your communcations channels.
You can now provision two way SMS numbers (also toll free ones) to be in faster contact with your customers, or send out bulk SMS campaigns. Moreover, the solution does not tie you to any specific carrier, you can choose routes according to your preferences and/or prices and quality.
Connect your branches via SIP trunks, avoid long distance fees. Attach DID numbers to your PBX. Route your outgoing Voice calls to the carrier of your choice, benefit from our advanced routing system.
Create your inbound IVR according to your choice, based on time of the day, language preferences and many more. Route unansvered calls to Vocie mail, email or SMS.
Corporate
Take control of your communication channels. Set up your voice channel interconnection between branches, and reduce your overall telecommunication expenses. Set up new customer interaction channels.Use case highlights
- - SIP trunking
- - Universal Voice/SMS DIDs
- - Outbound call routing
How it works?
Users are now able to reply to the SMS sent out to them
What You Need?
The responses can be stored in the database for later analysis, immediate reply or forwarded to your system immediatelly
Two way SMS number or SMS-enabled DID number
Carrier to terminate SMS
What are the Benefits to Your Customer?
Possibility of 2way SMS communications with recipients
Automation of their backend communication processes
What are the Tools We Provide You?
A Cloud Based Turnkey platform for SMS DID number provisioning
Billing of DID numbers based on the CLI and destination of the message
Flexible and Intelligent Two way SMS Routing
Reporting and Analysis Tools
How it works?
Like regular DID numbers, but these can also receive SMS
Recipient of SMS sees real CLI of sender
What You Need?
SMS enabled DID number
Carrier to terminate SMS
What are the Benefits to Your Customer?
Possibility of 2way SMS communications with recipients
Automation of their backend communication processes
What are the Tools We Provide You?
A Cloud Based Turnkey platform for SMS DID number provisioning
Billing of DID numbers based on the CLI and destination of the message
Flexible and Intelligent Two way SMS Routing
Reporting and Analysis Tools
How it works?
Upload lists of recipients, and attach the message, schedule delivery time
Analyze responses online, or receive them on your existing platform via API
What You Need?
Carrier to terminate SMS
Your receipient list or lists you want to send to
SMS enabled DID number
What are the Benefits to Your Customer?
Instant reach of thousands of mobile users
Possibility of 2way SMS communications with recipients
High degree of backend process automation
What are the Tools We Provide You?
A Cloud Based Turnkey platform for SMS list uploading, scheduling and sending
Billing of SMS messages numbers based on the CLI and destination of the message
Flexible and Intelligent Two way SMS Routing
Reporting and Analysis Tools
How it works?
Create, modify and test your IVR process script. It is freely configurable and comes with many modules
Features extensive logic based on Caller ID, Called number, date and time, and many other factors.
Can process DTMFs, play prerecorded messages and text-to-speech, record voice messages, send SMS and emails
NEW: Now can process Credit Card payments online (see PayIVR)
What You Need?
An optional DID number. If you do not have any, please ask us
For Credit Card authorization: an account with Authorize.net
What are the Benefits to Your Customer?
High degree of automation, less manual work
Seemless integration with existing systems via APIs
What are the Tools We Provide You?
A Cloud Based Turnkey platform for processing of IVR scripts
Reporting and Analysis Tools
How it works?
Interconnects your IP PBX with each other bypassing tolls.
What You Need?
Existing SIP enabled phone system, IP phones. If none is in place, just start from here.
Voice carrier or carriers. Ask us for recommendations or select any according to your preferences
What are the Benefits to Your Customer?
Flexible and more economical telecommunications
Interconnect devices on various platforms: desktop, dedicated phones, mobile dialers, WebRTC
What are the Tools We Provide You?
A Cloud Based Turnkey platform for SIP and DID number provisioning
Billing of DID numbers based on the CLI and destination of the message
Flexible and Intelligent Routing
Reporting and Analysis Tools
