Voice Callback via API
API can be used in the applications like outbound call centers and callbackIn News
2018-05-28
By:Aivis Olsteins
Queues and Capacity Calculations in Telecom Systems
How to know how many agents are necessary for a contact center serving given number of calls per time frame?In News
2019-02-08
By:Aivis Olsteins
Announcing IVR Builder
It is finally here: easy to use yet powerful IVR building service for everyoneIn News
2019-02-22
By:Aivis Olsteins
IVR for Call Center
Interactive Voice Systems are effective way to reduce workload of Call Center agents.In News
2019-03-14
By:Aivis Olsteins
Writing an IVR Script
Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.In News
2019-03-15
By:Aivis Olsteins
Text to Speech vs Prerecorded Messages in IVR
There are pros and cons using TTS or prerecorded messages in Interactive Voice Response systemsIn News
2019-03-18
By:Aivis Olsteins
IVR Builder Software
Requirements and components of a modern IVR building software system.In News
2019-04-04
By:Aivis Olsteins
