IVR Builder Software

Requirements and components of a modern IVR building software system.

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In News

2019-04-04

By:Aivis Olsteins

Text to Speech vs Prerecorded Messages in IVR

There are pros and cons using TTS or prerecorded messages in Interactive Voice Response systems

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In News

2019-03-18

By:Aivis Olsteins

Writing an IVR Script

Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.

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In News

2019-03-15

By:Aivis Olsteins

IVR for Call Center

Interactive Voice Systems are effective way to reduce workload of Call Center agents.

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In News

2019-03-14

By:Aivis Olsteins

IVR Builder Introduction - Next Steps

IVR Builder tutorial #2 - add a playback functionality to simple Voice Mail system

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In News

2019-03-07

By:Aivis Olsteins

How to quickly build your own simple voice mail responder

Here is simple example what you can do with IVR builder. We start from simple voice mail.

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In News

2019-02-27

By:Aivis Olsteins

Announcing IVR Builder

It is finally here: easy to use yet powerful IVR building service for everyone

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In News

2019-02-22

By:Aivis Olsteins

Intelligent Interactive Voice Response

IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implemented

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In News

2019-01-25

By:Aivis Olsteins

Usecase: After Sales Follow up Call

Another usecase of scriptable telephony engine - an outgoing call.

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In News

2018-03-21

By:Aivis Olsteins

Usecase: One time password generator for application security

Username and password is no longer secure. Enter two-factor authentication.

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In News

2018-02-28

By:Aivis Olsteins

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