VoIP Peering Exchange Platform - how it works?
Once very popular VoIP Exchange platforms may see their comeback in a new format.In News
2018-04-04
By:Aivis Olsteins
Use case: Voice call broadcast with prerecorded and text-to-speech (TTS) messages
Simple method of sending voice calls via API without needing to know SIP protocol detailsIn News
2018-05-01
By:Aivis Olsteins
VoIP Routing Part 2: Priority based Routing
Continuing discussion on inner workings of routing mechanisms in VoIP, let's discuss Priority based routingIn News
2018-04-19
By:Aivis Olsteins
How to build Callback service with VoIP
Callback is very popular service and its use still is growingIn News
2018-04-13
By:Aivis Olsteins
In News
2018-04-06
By:Aivis Olsteins
In News
2018-03-26
By:Aivis Olsteins
Orchestration and automation tools for telecom networks
Telecom infrastructure management even for small companies is very comlex and resource intensiveIn News
2018-03-23
By:Aivis Olsteins
In News
2018-03-15
By:Aivis Olsteins
In News
2018-03-13
By:Aivis Olsteins
Interprocess messaging in Telecom Systems
Increasing complexity and performance requirements call for search of new messaging protocols.In News
2018-03-05
By:Aivis Olsteins
Reincarnations of Callback
Callback has survived many generations of technical development. It exists also today.In News
2018-03-04
By:Aivis Olsteins
VoIP routing part: 4. Least cost routing and beyond
LCR, Quality and priority based routing models may not be enough to build an advanced routing system for VoIP.In News
2018-05-08
By:Aivis Olsteins
VoIP Routing Part 3: Quality Based Routing
Another important Routing method based on quality characteristics of the RouteIn News
2018-04-27
By:Aivis Olsteins
Voice Routing Quick Start Guide
See a new resource in our docementation page: Voice Routing Quick Start GuideIn News
2018-10-11
By:Aivis Olsteins
SMS Services Quick Start Guide
We have just published a step by step guide to set up your own SMS sending serviceIn News
2018-10-12
By:Aivis Olsteins
Outbound Voice Calls with random Caller IDs
There are cases where it is necessary to assign Caller IDs from the pool of available numbers: for load distributionIn News
2018-10-15
By:Aivis Olsteins
Caller ID Based Voice Call Routing and Charging
Many operators now charge calls differently based on caller ID. Here is how to set it up in practice.In News
2018-10-19
By:Aivis Olsteins
Using RESTful API to send text messages
Discussing practical implementation of letting your clients send text messages via your own RESTful APIIn News
2018-11-01
By:Aivis Olsteins
Intelligent Interactive Voice Response
IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implementedIn News
2019-01-25
By:Aivis Olsteins
Queues and Capacity Calculations in Telecom Systems
How to know how many agents are necessary for a contact center serving given number of calls per time frame?In News
2019-02-08
By:Aivis Olsteins
SIP Load balancer on Cloud
Some thoughts about using Load Balancer when placing your SIP services on public cloud like AWSIn News
2019-02-13
By:Aivis Olsteins
Types of SMS Services Small and Medium Operators Can Provide
In this article I will try to list SMS services by their typeIn News
2019-02-28
By:Aivis Olsteins
Starting SMS Business as an addition to VoIP
What are the reasons to start a SMS business for VoIP operatorsIn News
2018-03-30
By:Aivis Olsteins
IVR for Call Center
Interactive Voice Systems are effective way to reduce workload of Call Center agents.In News
2019-03-14
By:Aivis Olsteins
Writing an IVR Script
Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.In News
2019-03-15
By:Aivis Olsteins
IVR Builder Software
Requirements and components of a modern IVR building software system.In News
2019-04-04
By:Aivis Olsteins
