VoIP Peering Exchange Platform - how it works?

Once very popular VoIP Exchange platforms may see their comeback in a new format.

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In News

2018-04-04

By:Aivis Olsteins

Use case: Voice call broadcast with prerecorded and text-to-speech (TTS) messages

Simple method of sending voice calls via API without needing to know SIP protocol details

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In News

2018-05-01

By:Aivis Olsteins

VoIP Routing Part 2: Priority based Routing

Continuing discussion on inner workings of routing mechanisms in VoIP, let's discuss Priority based routing

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In News

2018-04-19

By:Aivis Olsteins

How to build Callback service with VoIP

Callback is very popular service and its use still is growing

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In News

2018-04-13

By:Aivis Olsteins

Local Presence Calling

Once again on the problem of dynamic setting of Caller ID

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In News

2018-04-06

By:Aivis Olsteins

New or Old Software?

Is old software better than new?

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In News

2018-03-26

By:Aivis Olsteins

Orchestration and automation tools for telecom networks

Telecom infrastructure management even for small companies is very comlex and resource intensive

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In News

2018-03-23

By:Aivis Olsteins

Certification from Telmex

We are proud to announce certification from Mexican telco

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In News

2018-03-15

By:Aivis Olsteins

Few Thoughts about Scalability

There are more than two dimensions of scalability

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In News

2018-03-13

By:Aivis Olsteins

Interprocess messaging in Telecom Systems

Increasing complexity and performance requirements call for search of new messaging protocols.

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In News

2018-03-05

By:Aivis Olsteins

Reincarnations of Callback

Callback has survived many generations of technical development. It exists also today.

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In News

2018-03-04

By:Aivis Olsteins

VoIP routing part: 4. Least cost routing and beyond

LCR, Quality and priority based routing models may not be enough to build an advanced routing system for VoIP.

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In News

2018-05-08

By:Aivis Olsteins

VoIP Routing Part 3: Quality Based Routing

Another important Routing method based on quality characteristics of the Route

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In News

2018-04-27

By:Aivis Olsteins

Voice Routing Quick Start Guide

See a new resource in our docementation page: Voice Routing Quick Start Guide

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In News

2018-10-11

By:Aivis Olsteins

SMS Services Quick Start Guide

We have just published a step by step guide to set up your own SMS sending service

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In News

2018-10-12

By:Aivis Olsteins

Outbound Voice Calls with random Caller IDs

There are cases where it is necessary to assign Caller IDs from the pool of available numbers: for load distribution

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In News

2018-10-15

By:Aivis Olsteins

Caller ID Based Voice Call Routing and Charging

Many operators now charge calls differently based on caller ID. Here is how to set it up in practice.

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In News

2018-10-19

By:Aivis Olsteins

Using RESTful API to send text messages

Discussing practical implementation of letting your clients send text messages via your own RESTful API

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In News

2018-11-01

By:Aivis Olsteins

Intelligent Interactive Voice Response

IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implemented

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In News

2019-01-25

By:Aivis Olsteins

Queues and Capacity Calculations in Telecom Systems

How to know how many agents are necessary for a contact center serving given number of calls per time frame?

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In News

2019-02-08

By:Aivis Olsteins

SIP Load balancer on Cloud

Some thoughts about using Load Balancer when placing your SIP services on public cloud like AWS

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In News

2019-02-13

By:Aivis Olsteins

Types of SMS Services Small and Medium Operators Can Provide

In this article I will try to list SMS services by their type

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In News

2019-02-28

By:Aivis Olsteins

Starting SMS Business as an addition to VoIP

What are the reasons to start a SMS business for VoIP operators

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In News

2018-03-30

By:Aivis Olsteins

IVR for Call Center

Interactive Voice Systems are effective way to reduce workload of Call Center agents.

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In News

2019-03-14

By:Aivis Olsteins

Writing an IVR Script

Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.

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In News

2019-03-15

By:Aivis Olsteins

IVR Builder Software

Requirements and components of a modern IVR building software system.

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In News

2019-04-04

By:Aivis Olsteins

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